Yes, we ship worldwide! We provide shipping services to over 200 countries and regions worldwide. If you would like to know if your location is covered, please advise our customer service.

Customize your sling in just three simple steps. First, choose your sling style from our range. Next, select your topper charm, right charm, and left charm from our collection. Finally, add your customized phone sling to the cart. Please note, each transaction allows for the customization of only one sling due to the availability of our products.

No, you can simply add your desired phone sling to your shopping cart and proceed with payment.

We apologize for any inconvenience, but we cannot modify existing orders. If your order has not been processed, our customer service team can assist in canceling it. Please contact us within 8 hours using the email address associated with the order and provide the order number for a smooth process. Once canceled, you can proceed to place a new order. We appreciate your understanding and are committed to ensuring a seamless and efficient experience for our customers.

Please contact us within 8 hours using the email address associated with the order and provide the order number for a smooth process.

Sorry. Due to the customized nature of our phone slings, we are unable to offer a full refund once the item has been received by the customer.

We apologize for the inconvenience. Please contact our customer support team within 7 days of receipt and provide details and supporting evidence (such as photos) of the damage. 

For eligible returns, the item being returned must be unused and delivered back* with all packaging items (i.e. box, tags, accessories). We offer store credit for the same value as the returned item. This credit can be used towards your next purchase with us.

*The customer is responsible for the return shipping costs.

If you receive an item that is different from what you ordered, please contact our customer support team within 7 days of receipt. We will assist you in returning* the incorrect item and arrange for the correct item to be shipped to you.

*The customer is responsible for the return shipping costs.